Solutions

Next-gen airline retailing with Offers and Orders and Marketplace - built with airlines for airlines.

Platform Overview

Connect Retail Distribution platform is built on four pillars.

Dynamic Offers

Create relevant offers in real-time based on customer context, preferences and intent. Maximise customer satisfaction, increase conversion rate and boost average order value.

  • Dynamic shopping basket
  • Dynamic bundling and price adjustments
  • Multi product type real-time offer generation
  • Customer and Context-aware pricing

Order Simplification

Streamlined order management with retail principles, an approach that reduces PNR dependencies with flexible, scalable order management.

  • Native Order-centric- not PNR or Super PNR centric
  • Flexible order creation and modification
  • Multi-PNR Orders – keeping travellers together regardless of split PNRs
  • Real-time synchronisation

Frictionless Payments

Handle payments to check-out with ease. Secure, reliable, and fully compliant payment processing that your CFO will love.

  • Global and local payment methods
  • Multiple payment gateways
  • PCI DSS compliant
  • Instant settlement

Customer-First

Make use of customer data, bias display and implement segmentation and profiling methods, inclusive of customer intent.

  • Personalisation
  • Customer behaviour
  • Frictionless shopping and purchasing
  • Product presentation rules

Marketplace

Connect your preferred partners and allow them to co-habit in the marketplace and allow for offer creation with inventory- and non-inventory-based products.

Multi-Channel Distribution

Multi-channel content distribution and pricing differentiation.

Partner Aggregation

Seamlessly integrate and aggregate products and services from multiple partners giving customers choice.

Revenue Uplift

Generate revenue through commission and fees.

Connect Retail Distribution

Empower your airline with retailing capabilities that drive revenue and customer satisfaction. It's time to say goodbye to generic offers, and say hello to relevant offers in every channel.

For Travellers

Sell flights and ancillary offers, incorporating content from your partners to create a customer-centric experience.

For Corporates

Present offers designed for small to medium sized businesses with the capability of an incentive program, a one stop shop for orders and account management.

For Agencies

A central hub, including order servicing, upselling and cross-selling including renumeration.

For Call centre

Let your call center be an integral part of your sales strategy, equipped with tons of capabilities, your agents don't need to know PSS functions.

For Mobile

Available for customers on the move, get deals and offers, place and manage orders and preferences on-the-go.

For Self-servicing

Lets customers manage their orders, and offer them deals based on the current order and previous purchase history.

For Holidays

Give your customers a dynamically packaged experience at the time of shopping and placing order.

For Aggregators

Distribute optimise offers and order with IATA industry-standard compliant NDC API.

For Airline Staff

Implements the same look and feel for your own staff as for your customers and benefit from understanding the customer experience.

For Travel Brands & Partners

Extend your travel business with powerful airline retailing capabilities through our flexible API-first platform.

API-First Architecture

Modern REST APIs with comprehensive documentation make integration straightforward and reliable.

NDC Ready

Full support for IATA NDC standards, enabling modern distribution and rich content delivery.

Enterprise Security

Bank-grade security, compliance, and 99.9% uptime SLA ensure reliability.

Real-Time Analytics

Track performance, conversion, and revenue with comprehensive analytics and reporting tools.

Global Scale

Multi-currency, multi-language, and multi-region support for worldwide operations.

Partner Support

Dedicated integration support and ongoing partnership to ensure your success.

Seamless Integration

Connect Retailaer to your existing ecosystem with minimal effort

We Integrate With:

  • Passenger Service Systems (PSS)
  • Third-party Providers
  • Partner Airlines
  • Payment gateways and processors
  • CRM and marketing platforms
  • Revenue management systems
  • Ancillary management platforms
  • Departure Control Systems
  • IROPS systems
  • SBRES and Sabre IX feeds
  • Air Fare Shopping Systems
  • Aggregators
  • Any other internal or external system

Ready to Get Started?

Our team is ready to discuss how Retailaer can transform your airline retailing strategy.

Get in Touch